Frequently Asked Questions
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Access policy
Which Chase customers have complimentary access to Sapphire Lounge by The Club?Chase Sapphire Reserve, J.P. Morgan Reserve and The Ritz-CarltonTM Credit Card primary cardmembers and authorized users have lounge access with their complimentary Priority PassTM membership.
Sapphire Reserve and J.P. Morgan Reserve cardmembers may bring up to two guests, per visit, for free, and additional guests for $27. There's no additional charge for children under two. Ritz-Carlton cardmembers may bring unlimited guests at no charge.
If you don't have one of these Chase-issued credit cards but you have a Priority Passmembership, you receive one complimentary visit to a Sapphire Lounge by The Club per calendar year. (At the Sapphire Lounge at Hong Kong International Airport, Priority Pass members have unlimited access.) To enter a Sapphire Lounge, show your Priority Pass membership card and valid boarding pass within three hours of your departing flight.
For additional information, see the lounge location listings or FAQson the Priority Passwebsite.
No, complimentary lounge access is not a benefit for Chase Sapphire Preferred. If you would like to upgrade to Sapphire Reserve, call the number on the back of your card. Learn more about the Sapphire Reserve card here.
For additional questions regarding your Priority Pass membership, please visit the Priority Pass website for more information.
Requirements to enter
How do Chase Sapphire Reserve, J.P. Morgan Reserve and The Ritz-Carlton Credit Card cardmembers access Sapphire Lounge by The Club?Cardmembers can access the Sapphire Lounge by showing the physical or digital membership card that comes with their complimentary Priority Pass Select membership with their Chase card and a valid boarding pass within three hours of their departing flight.
Chase Sapphire Reserve cardmembers must activate their Priority Pass membership before visiting the lounge by signing in to their Sapphire Reserve account at chase.com/MyCardBenefits or by calling the number on the back of their card. J.P. Morgan Reserve and Ritz-Carlton cardmembers are automatically enrolled in their Priority Pass membership.
Your Priority Pass Digital Membership Card can be found in the Chase Mobile® app in Benefits > Travel > Explore Lounges. You can save your card to your mobile wallet for easier access.
Please visit Priority Pass for full details on Sapphire Lounge location listings and FAQs.
Locations and amenities
Where can I find a Sapphire Lounge by The Club?To see the locations of Sapphire Lounge by The Club, return to this page. Sapphire Reserve, J.P. Morgan Reserve and Ritz-Carlton cardmembers can also search for lounges in the Chase Mobile® app in Benefits > Travel > Explore Lounges. Priority Pass members who are non-Chase cardmembers can search on the Priority Pass app or website for lounges and details.
At Sapphire Lounge by The Club, you'll find thoughtfully crafted spaces and amenities designed to reflect the character and energy of its host city. In every lounge you'll be able to enjoy self-serve and made-to-order food options, signature co*cktails and local beverage options, comfortable seating designed for working or relaxing, as well as a digital platform for ordering food and beverage, digital media and booking amenities if available. Select lounges may also include wellness offerings.
All amenities and features of the lounge are included with entry. There are no additional fees once you're in the lounge. The Reserve Suites are bookable for a fee.
The Reserve Suites by Chase are located in the Sapphire Lounge by The Club at LGA and can be reserved for a fee by Sapphire Reserve and J.P. Morgan Reserve cardmembers at least 72 hours prior to your flight departure. Find details on the Chase Mobile® app in Benefits & Travel. Your Reserve Suite reservation includes a dedicated host, signature caviar service on arrival, exclusive menus from Jeffrey's Grocery, special selection of wine from Parcelle, in-suite entertainment, including TV and speaker, private bathrooms with spa showers, as well as everything included in the Sapphire Lounge at LGA. The Reserve Suites are limited and subject to availability.
The Chase Sapphire Terrace at Austin-Bergstrom International Airport is an indoor and outdoor experience located on the mezzanine level of the Barbara Jordan Terminal. Sapphire Reserve and J.P. Morgan Reserve cardmembers can enter with up to two guests by showing their Reserve credit card, government issued ID and eligible boarding pass within three hours of their departing flight. Visitors can enjoy grab-and-go bites, local beverages, games and indoor and outdoor seating on the terrace, included with entry. To learn more, visit chase.com/sapphireterraceaus.
For additional questions regarding your Priority Pass membership, please visit the Priority Pass website for more information.
